This class addresses the central models, concepts and theories for successful behaviour in cross-cultural leadership and global teamwork situations. It covers insights on successful global leadership styles and role behaviour in different regions and countries (e.g. GLOBE-Project).

Culture defined as the software of the mind. It is a set of instinctive responses reflective of our group’s way of thinking. Culture moderates our emotions and filters information processing in all our interactions and it further influences the nature of all our responses. Culture affects business decisions through attitudes, beliefs and values that condition individuals’ (outside stakeholders and managers) perceptions, preferences, and actions.

A central focus of this Executive class lies on cultural self- awareness as well as scientific approaches and techniques in the field of intercultural communication and international management for a diplomatic and confident manner, inter alia, in bargaining situations in different cultures of the world.

Breakthrough ideas and concepts of diversity management, research on culture and cross-cultural leadership (e.g. Hall, Hofstede, and Meyer), and the role of culture in the corporate environment will be presented and the techniques and strategies of verbal, non-verbal and para-verbal communication in intercultural treated context practically trained.
However, companies can only stay successful in their markets, if their managers combine professional and cross-cultural competencies in a person. A Global Mindset is an important part of such cross-cultural competencies and characterizes the ability to understand and interconnect different cultures.

More concrete, we explore the complexities and challenges that a global manager or global leader faces when managing cross border operations due to disparities in cultural value systems, business norms and culturally diverse (such as age, race, gender, educational background, inclusion) workforce. Hence, the notion of “think globally, act locally” or a Global Mindset is a prerequisite for accommodating operational differences from domestic markets. Emphasis puts on the manager´s ability to lead, motivate, communicate and negotiate with individuals with a different cultural and diverse setting.


At the end of this workshops, executives should be capable of:

  • Discuss the challenges and opportunities arising when working in diverse global environments.
  • Develop global leadership skills for diverse and multicultural teams.
  • Interpret verbal and non-verbal behaviors of different cultures and discuss global strategies to overcome cultural differences.
  • Build trust by mastering the most effective techniques to managing people at distance.
  • Establish a comprehensive understanding of concepts and frameworks that underline international business operations from the Human Resources, Diversity and Culture perspective as well as of business practices required to compete successfully in global markets.
  • Strengthen analytical and interpersonal communication skills of participants developed, conflict resolution capabilities addressed.
  • Develop skills to analyze communicative situations, to evaluate cultural differences and to communicate with people of the same and diverse background.


Part 1: Culture: Introduction, definition, elements and concepts
Do cultures vary? Cross-cultural Management, work behaviour across cultures

Part 2: Cultural concepts and models in the international context (Hofstede, Hall, Erin Meyer)

Part 3: International business relations: intercultural challenges
How to build trust in different parts of the world, Cross-cultural communications (misperception, misinterpretation, and misevaluation)

Part 4: Organisation and corporate management: (Diversity Management)
Corporate global mindset (global integration-local responsiveness dilemma), leading multicultural teams, types of diversity in groups, cultural diversity’s impact on groups

Part 5: Global Mindset and Global Leadership Skills
Assessment, selection, training and development of global managers/global leaders, cross-cultural leadership, motivation and decision-making.

Teaching and learning methods
– Lectures
– Discussions
– Group work
– Case studies
– Exercises
– Role-plays (BaFa)

Course Book:
Steers, R.M., Nardon, L. and Sanchez-Runde, C. (2016) Management across Cultures. Developing Global Competencies, Cambridge University Press

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Global Mindset &
Global Leadership

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